FAQ

Frequently Asked Questions

Issues with your account or billing? Please use the following support links.
iPhone/iPad: Apple iTunes App Store Support Android: Android Google Play Store Help
Tue, 2 Oct, 2018 at 2:02 PM
Issues downloading CourseWalk? Please use the following support links.
iPhone/iPad: Apple iTunes App Store Support Android: Android Google Play Store Help
Tue, 2 Oct, 2018 at 2:03 PM
Where can I login into my account?
You can log into your account at: CourseWalk: https://www.mycoursewalk.com CourseWalk CDE: https://www.mycoursewalkcde.com by clicking the person icon ...
Mon, 29 Oct, 2018 at 5:55 AM
Am I able to use this app where there is spotty cell phone reception?
Yes. The app works even when there is no cell reception. It may take the app longer to get a good GPS signal in areas with no cell coverage.
Mon, 5 Nov, 2018 at 6:40 AM
How do I close CourseWalk on my phone?
Note that it is not necessary to close apps on your mobile phone. The phone will handle it automatically for you. However, you can close any app on your...
Mon, 12 Nov, 2018 at 1:44 PM
How do I change my email address?
You can change your email address by going to your account settings. Please follow the following steps to change your email address: - Click the user icon in...
Wed, 30 Jan, 2019 at 7:34 AM
How do I log out?
Click on your name in the upper right corner and then "Logout" to log out of the system.
Wed, 17 Apr, 2019 at 7:50 AM
Does this app tell me the minute markers on the cross country course?
Yes, CourseWalk will display minute markers on the course map.
Thu, 11 Jul, 2019 at 8:23 AM
What do the elevation color changes on the course mean?
Green: Downhill Blue: Flat Red: Uphill
Thu, 11 Jul, 2019 at 8:27 AM
How do I record minute markers while walking the course?
Minute markers are displayed automatically while you record a course. You must provide a speed for the minute markers to show. Provide an optimum time to au...
Mon, 29 Jul, 2019 at 6:55 PM