To fix the problem you need to make sure you are running the latest iOS. Follow the instructions below to check your iOS version:

  • Press the "Home" button on your iPhone or iPad.
  • Swipe to the first screen and tap "Settings".
  • Go to General -> Software Update.
  • Download & install the latest version of iOS if needed.
  • Please contact us if you are still having issues.

If the problem persists, you will need to delete CourseWalk and reinstall it. You will lose all your recorded course walks. Please share them to MyCourseWalk.Com if you want to preserve them. We apologize for the inconvenience. Follow the following steps to reinstall CourseWalk:

  • Press the "Home" button on your iPhone or iPad.
  • Swipe through the screens to find the CourseWalk icon.
  • Hold your finger on the CourseWalk icon until the icon "wiggles".
  • Tap the "x" that appeared on the CourseWalk icon to delete CourseWalk.
  • Go to the AppStore and redownload CourseWalk. Make sure to use the same iTunes account that you purchased CourseWalk with. The AppStore remembers that you purchased CourseWalk before and will not charge you.